If your card is lost or stolen, you need to stop your card immediately by calling 0861 11 51 96 or you can ask the Merchant who issued the card to stop the card on the NuCard website.
Once the card has been stopped, the Merchant will be able to issue a replacement card and transfer the funds from the lost or stolen card to the new card.
Transactions made before the card is reported lost will be deemed to have been made by the cardholder.
Please note there may be a fee charged for the new card.